Information We Collect
We collect various types of information to provide you with a seamless and personalized experience while using our health website. The information we collect includes:
a. Personal Information: When you register an account, subscribe to newsletters, or interact with certain features of our website, we may collect personally identifiable information such as your name, email address, and contact details.
b. Health-related Information: In certain cases, you may provide health-related information voluntarily, such as when using our symptom checker or participating in health-related forums. We treat this information with the utmost confidentiality and use it solely to improve your experience on our website.
c. Usage Data: We may collect non-personal information about how you interact with our website. This includes data such as your device type, browser information, IP address, and pages visited. This information helps us analyze trends and enhance user experience.
Use of Collected Information
We use the information we collect for various purposes, including:
a. Providing Services: Personal and health-related information is used to provide you with the services you request, such as personalized health recommendations, appointment scheduling, and participation in health communities.
b. Communication: We may use your contact information to send you updates, newsletters, and important notifications about your account, services, and health-related matters.
c. Improving User Experience: Usage data helps us understand how users navigate our website, enabling us to optimize layout, content, and functionality for a better experience.
d. Research and Analytics: We may use aggregated and anonymized data for research purposes, aiming to improve healthcare insights and outcomes.
Disclosure of Information
We understand the sensitivity of the information you provide, and we are committed to safeguarding it. We will not disclose your personal and health-related information to third parties without your explicit consent, except in the following cases:
a. Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services, subject to strict confidentiality agreements.
b. Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe it is necessary to protect our rights, safety, or the safety of others.
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure data storage, and regular security assessments.
Cookies and Tracking Technologies
You have the right to access, update, and delete your personal information. You can manage your communication preferences and opt-out of certain communications at any time.
Our website is intended for users aged 18 and above. We do not knowingly collect personal information from individuals under 18 years of age.